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ISBN: 9781118656662
Per Boek Wijzer Taal: engels

Auteur: Stefan Niemeier

The modern retail system has worked to dazzling effect. From the 19th century, store owners emerged from small beginnings to set in train an industry that has seen some operators become nationally, even globally, dominant. Along the way, they turned retailing into an art, and then a science. Now retailers in emerging markets appear to be repeating the story all over again, except on a scale and at a speed beyond anything we have seen before.Given all of this, it can be hard for those who work in retailing to accept that the industry as we know it is living on borrowed time, on the brink of transformation. There is now an urgency with which conventional store-based retailers must now act and the extent of the challenges this change represents in strategic, organizational, and above all, technological terms.
Reshaping Retail sets out the driving causes, current trends and consequences of a transformation in retail triggered by technology. The changes go far beyond making items available for sale on the internet. Starting by briefly setting the historical and business system contexts for retail and describe the role that technology has played in the creation of modern retail it then explains the underlying technological drivers behind the current revolution – radical changes in the capacity of both hardware and software, mobile telecommunications changes and the advances of the Internet.
Ultimately, success will hinge on more than competence; it will come down to a way of thinking. Customer-centricity will need to be valued not just by the store owner, as in the past, but also by all employees in the organization. It will need to become embedded in their daily tasks. The same applies to technology, which must be at the center of the organization and recognized as such by everyone.
With a combination of extensive desk and field research, interviews with leading retailers and technologists, together with the real world experience of practitioners in this area, Reshaping Retail will inspire and help store retailers to make the necessary transformation now to win in the new consumer driven world.
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  • library_books Kenmerken
    NUR 800
    Aantal pagina's 208 pagina's
    Auteur Stefan Niemeier | Andrea Zocchi
    Bindwijze Hardcover
    Category Managementboeken
    Category Boeken
    Category Sales & Marketing
    Co-auteur Andrea Zocchi
    Druk 2
    Extra groot lettertype Nee
    Rubriekspad <Boeken><Managementboeken>
    Rubriekspad <Boeken><Managementboeken><Sales & Marketing>
    Illustraties Nee
    NUR code 800
    Oorspronkelijke releasedatum 2013-07-12
    Subtitel Why Technology is Transforming the Industry and How to Win in the New Consumer Driven World
    Taal Engels
    Thema Subject Code KJS
    Uitgever John Wiley & Sons Inc
    Verschijningsdatum 2013-07-12
  • label Onderwerpen